Click here for an instructional video.

To create a support ticket:

1. Click Support

2. Click Create New Support Ticket

3. Fill in the Topic and Comment textboxes and optionally, add an attachment.

4. Click Submit Support Ticket

Open

Open

When creating a support ticket, please include as much information as possible to ensure that our support team can answer the question.

Users can add files using the Choose File and Upload Attachment Now buttons.

Example information includes: student names, test score, staff members, attachments (images, documents, files), and more.

After submitting the support ticket, click View My Tickets to review the ticket status and responses.