Login Assistance

Identity Provider users (Google, Microsoft, etc.)

*In order to log in to the application, a user must have an account created by a superuser/admin level user

  • Navigate to the application URL

  • Enter email address, click “Next”

    image-20240329-132456.png
  • Verify/choose account to login with (must be email address associated within application)

  • Enter identity provider credentials if requested

Non-Identity Provider Users

*In order to log in to the application, a user must have an account created by a superuser/admin level user

  • Navigate to the application URL

  • Enter Email Address, click “Next”

    image-20240329-132456.png
  • Click “Forgot Password” and “Send verification code”

  • Enter verification code sent to email, click “Verify Code”

  • Click “Reset Password”, enter new password and click “Save Password Change”

Identity Provider users (Google, Microsoft, etc.)

  • Enter email address, click “Next”

  • Verify/choose account to login with (must be email address associated within application)

  • Enter identity provider credentials if requested

 

Non-Identity Provider Users

  • Enter email address, click “Next”

  • Enter password, click “Sign In”

Identity Provider Users (Google, Microsoft, etc.)

  • Change password using identity provider (Google, Microsoft, etc.)

Non-Identity Provider Users

  • Enter Email Address, click “Next”

  • Click “Forgot Password” and “Send verification code”

     

  • Enter verification code sent to email, click “Verify Code”

  • Click “Reset Password”, enter new password and click “Save Password Change”

Still Need Help?

To submit a help request, you have several options:

  • Call the support line at 1-844-325-1414

  • Email the EAI support team at eai-helpdesk@educationadvanced.com

  • Request your superuser submit a help ticket within the Evaluation application

Questions? For support, please submit a ticket ! Enter Ticket!