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Logging In for the First Time (New User)
Identity Provider users (Google, Microsoft, etc.)
*In order to log in to the application, a user must have an account created by a superuser/admin level user
Navigate to the application URL
Enter email address, click “Next”
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Verify/choose account to login with (must be email address associated within application)
Enter identity provider credentials if requested
Non-Identity Provider Users
*In order to log in to the application, a user must have an account created by a superuser/admin level user
Navigate to the application URL
Enter Email Address, click “Next”
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Click “Forgot Password” and “Send verification code”
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Enter verification code sent to email, click “Verify Code”
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Click “Reset Password”, enter new password and click “Save Password Change”
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Logging In (Existing User)
Identity Provider users (Google, Microsoft, etc.)
Enter email address, click “Next”
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Verify/choose account to login with (must be email address associated within application)
Enter identity provider credentials if requested
Non-Identity Provider Users
Enter email address, click “Next”
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Enter password, click “Sign In”
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Changing Your Password
Identity Provider Users (Google, Microsoft, etc.)
Non-Identity Provider Users
Enter Email Address, click “Next”
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Click “Forgot Password” and “Send verification code”
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Enter verification code sent to email, click “Verify Code”
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Click “Reset Password”, enter new password and click “Save Password Change”
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Still Need Help?
To submit a help request, you have several options:
Call the support line at 1-844-325-1414
Email the EAI support team at eai-helpdesk@educationadvanced.com
Request your superuser submit a help ticket within the Evaluation application